{"id":6857,"date":"2025-11-05T12:15:41","date_gmt":"2025-11-05T11:15:41","guid":{"rendered":"https:\/\/selectcourier.com\/en\/?page_id=6857"},"modified":"2025-11-05T13:26:37","modified_gmt":"2025-11-05T12:26:37","slug":"business-case-damen-shipyards","status":"publish","type":"page","link":"https:\/\/selectcourier.com\/en\/business-case-damen-shipyards\/","title":{"rendered":"Business case: Damen Shipyards"},"content":{"rendered":"\t\t
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Business case: Damen Shipyards<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How Damen Shipyards maintains global control over service logistics<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Every minute counts at Damen Shipyards. With more than 35 shipyards across five continents and a service organisation supplying parts to vessels in over 160 countries, downtime is not an option. Every day, dozens of shipments depart for destinations all over the world.<\/p>

Through the Select Courier platform, Damen Shipyards gains global visibility, speed and control \u2014 keeping their service logistics running smoothly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Building and maintaining on a global scale<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Damen Shipyards is an international shipbuilding group. In addition to its well-known newbuild division, the company operates a rapidly growing Service & Maintenance division that supplies spare parts to existing vessels worldwide. This is where logistics plays a central role.<\/p>

\u201cAround 90 to 95 per cent of our shipments via Select Courier come from the Service division,\u201d explains Dimos Moschatsis, Manager Transport Coordination, who oversees the company\u2019s global logistics shipping process. \u201cThis division demands speed, flexibility and visibility.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The challenge: speed and oversight<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With dozens of shipments leaving each day across multiple continents, maintaining oversight is top priority.<\/p>

\u201cIf a vessel is out of operation, it costs a huge amount of money \u2014 especially if it\u2019s somewhere in South America, or when a client in Japan is waiting for a part,\u201d says Moschatsis.<\/p>

Without the platform, the process would be manual: multiple portals, individual quotes, and unclear lead times.<\/p>

\u201cYou\u2019d spend hours searching, calling, comparing \u2014 without ever having a clear picture of the costs or transit times.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u201cWe want to work as intelligently and efficiently as possible \u2014 more data-driven, less dependent on individual links in the chain. Select Courier gives us transparency, efficiency, and the right management insights.\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The solution: control and results in one central shipping platform <\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The decision to implement the Select Courier platform was a strategic one.<\/p>

\u201cWhen you\u2019re dealing with dozens of dynamic service shipments per day to more than 160 countries \u2014 ranging from a small box to a pallet or crate \u2014 you need oversight: one environment where users can act quickly and independently.\u201d<\/p>

\u201cI often call it the Trivago of logistics: you get a list of carriers, ranked by price and transit time. Then you choose \u2014 cheaper but slower, or slightly more expensive and faster. Real-time data helps us make smarter decisions. That\u2019s the real benefit: we work deliberately and cost-efficiently.\u201d<\/p>

\u201cYou can always rest assured that you\u2019ve made the right cost-based decision.\u201d<\/strong><\/em><\/span><\/p>

Damen Shipyards can also integrate its own carrier contracts into the platform, maintaining full control.<\/p>

\u201cWe book shipments, compare prices, and generate documentation \u2014 all in one place.\u201d<\/p>

The integration process runs smoothly as well.<\/p>

\u201cWe simply introduce our carriers to Select Courier, and they handle the connection. I don\u2019t have to get involved. That saves a lot of time, especially when setting up and maintaining a system like this.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Supporting multiple departments <\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Other departments such as Procurement and Sales also use the platform \u2014 for quotations, smarter purchasing decisions, and planning import\/export shipments. The use is broad and strategic.<\/p>

\u201cWe\u2019ve provided accounts for colleagues across several departments,\u201d Moschatsis explains. \u201cThey can enter dimensions and addresses, and instantly see a list of carrier options with prices and transit times. That helps them create sharper offers based on up-to-date data.\u201d<\/p>

The platform also plays a role in purchasing decisions.<\/p>

\u201cIf a supplier in Japan says: the product costs \u20ac1,000 and transport \u20ac500, we can verify that ourselves through the platform. Sometimes we find it\u2019s cheaper to arrange transport directly through Select Courier. In those cases, we skip the supplier\u2019s logistics and handle it ourselves.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Knowledge partner in a dynamic international market<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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International regulations are constantly changing \u2014 with direct impact on daily logistics.<\/p>

\u201cThey\u2019re also a kind of knowledge centre,\u201d says Moschatsis. \u201cFor instance, we get push notifications about changes in customs or export rules. That keeps us informed before problems arise. Sometimes they\u2019re even quicker than traditional carriers in sharing such updates. It makes it easier for us to have the right conversations with our own carriers \u2014 to ask: how are we going to handle this?\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Partnership: fast response, building together<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Damen Shipyards views Select Courier not just as a tool, but as a partner.<\/p>

\u201cWe\u2019re in direct contact with their developers. The communication is very open \u2014 you quickly reach the right people because it\u2019s not a large, impersonal organisation. You\u2019re genuinely heard, they think along with you, and they act quickly. It\u2019s a very pleasant way to work.\u201d<\/p>

That flexibility also extends beyond the platform itself.<\/p>

\u201cIf we don\u2019t have a contract with a specific carrier but want to use them because they\u2019re strong in a certain region, we just call Select Courier and it\u2019s arranged. That gives us fast, flexible access to alternative carriers \u2014 without having to negotiate ourselves.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u201cWithout a shipping profile, you can\u2019t create a good quote. Thanks to this platform, we have that insight \u2014 and we can steer based on data.\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The result: insight and impact<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Integrating Select Courier into Dampen Shipyards\u2019 operations has delivered significant benefits:<\/p>